News

Applications, appointments and status information are now available in one central place. The accessible portal explains every step and brings questions, deadlines, and processing updates together.

The new online consultation answers questions about applications and digital services directly by video chat.

The service centre opens from 8 a.m. to 4 p.m. on weekdays throughout August.

Ideas for climate-adapted neighbourhoods can be submitted online and at three local events.

Search now brings services, forms and contacts together in one clear results view.

The most important application forms were tested with keyboard, screen reader and magnification.

New status messages explain processing states and next steps in clear, direct language.

Editors now manage German and English service information in one shared workflow.

More departments now offer available slots, reminders and accessible rescheduling online.

The update adds robust forms, clearer focus states and documented editorial patterns.

A standardised API transfers application data securely and traceably to connected systems.

Findings from moderated tests lead to shorter journeys and clearer navigation labels.